Safaricom Limited is the leading mobile telecommunications company in Kenya. We are at the forefront of the industry and always seek to attract and retain talented, creative and innovative team players who are excited by the opportunity of pushing the frontiers of this evolving technology, growing our services, exciting our customers and contributing to our community. At Safaricom, we take pride in our talent and develop them to realize their maximum potential! Senior Revenue Assurance Analyst Ref: SRAA – RD – AUGUST - 2013 We are pleased to announce the following vacancy within the Risk Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below: Reporting to the Senior Manager – Revenue Assurance, the successful candidate will be responsible for providing assurance and give a holistic view of the trends and movements in all assigned revenue /cost streams. Give explanations on causes and effect, give insights into the competitor’s actions and drive changes to maintain projected revenues. Key Responsibilities: Manage the process of performing revenue trends and data mining to detect abnormal activity and possible revenue loss; Provide management with information on cause and effect on changes in revenue trends; Provide monthly revenue Assurance reports with details of the each revenue streams and factors that affected the stream with month; Manage the process of Subscriber profiling and churn management; Perform competitors analysis, by gathering intelligence data on the competitor and profiling their products and services; Perform review on churned numbers to determine the percentage of subscribers actually lost every three months
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