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Saturday, August 31, 2013

Store Keeper / Assistant Job in Nairobi Kenya

Store Keeper / Assistant   A company dealing with distribution of Lubricants seeks to recruit a young and aggressive gentleman for the position of a Store Keeper.

Jobs in Kenya - Latest Jobs in Kenya, Recruitment, Employment Job Vacancies In Kenya

Store Keeper / Assistant Job in Nairobi Kenya

Store Keeper / Assistant   A company dealing with distribution of Lubricants seeks to recruit a young and aggressive gentleman for the position of a Store Keeper.

Jobs in Kenya - Latest Jobs in Kenya, Recruitment, Employment Job Vacancies In Kenya

Store Keeper / Assistant Job in Nairobi Kenya

Store Keeper / Assistant   A company dealing with distribution of Lubricants seeks to recruit a young and aggressive gentleman for the position of a Store Keeper.

Jobs in Kenya - Latest Jobs in Kenya, Recruitment, Employment Job Vacancies In Kenya

Store Keeper / Assistant Job in Nairobi Kenya

Store Keeper / Assistant   A company dealing with distribution of Lubricants seeks to recruit a young and aggressive gentleman for the position of a Store Keeper.

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Company Pharmacist Job in Kenya

Job Title: Company Pharmacist   Qualifications: BSc in Pharmacy   Experience: At least 3 years working experience   Applications to be sent to   Human Resource Manager, Bimeda Limited, P.O. Box 30620 - 00100,  Nairobi.

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Company Pharmacist Job in Kenya

Job Title: Company Pharmacist   Qualifications: BSc in Pharmacy   Experience: At least 3 years working experience   Applications to be sent to   Human Resource Manager, Bimeda Limited, P.O. Box 30620 - 00100,  Nairobi.

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Company Pharmacist Job in Kenya

Job Title: Company Pharmacist   Qualifications: BSc in Pharmacy   Experience: At least 3 years working experience   Applications to be sent to   Human Resource Manager, Bimeda Limited, P.O. Box 30620 - 00100,  Nairobi.

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Friday, August 30, 2013

Store Keeper / Assistant Job in Nairobi Kenya

Store Keeper / Assistant   A company dealing with distribution of Lubricants seeks to recruit a young and aggressive gentleman for the position of a Store Keeper.

Jobs in Kenya - Latest Jobs in Kenya, Recruitment, Employment Job Vacancies In Kenya

Store Keeper / Assistant Job in Nairobi Kenya

Store Keeper / Assistant   A company dealing with distribution of Lubricants seeks to recruit a young and aggressive gentleman for the position of a Store Keeper.

Jobs in Kenya - Latest Jobs in Kenya, Recruitment, Employment Job Vacancies In Kenya

Dating Your Boss? The Good, Bad & the Ugly

He may be attractive and give you all the right signals, but dating the boss is a bad idea and a potential career killer. The close proximity actually increases the likelihood of chemistry between colleagues who share similar values and goals, and these common principles make office relationships turn quickly into personal friendships or more.

Jobs in Kenya - Latest Jobs in Kenya, Recruitment, Employment Job Vacancies In Kenya

Dating Your Boss? The Good, Bad & the Ugly

He may be attractive and give you all the right signals, but dating the boss is a bad idea and a potential career killer. The close proximity actually increases the likelihood of chemistry between colleagues who share similar values and goals, and these common principles make office relationships turn quickly into personal friendships or more.

Jobs in Kenya - Latest Jobs in Kenya, Recruitment, Employment Job Vacancies In Kenya

Dating Your Boss? The Good, Bad & the Ugly

He may be attractive and give you all the right signals, but dating the boss is a bad idea and a potential career killer. The close proximity actually increases the likelihood of chemistry between colleagues who share similar values and goals, and these common principles make office relationships turn quickly into personal friendships or more.

Jobs in Kenya - Latest Jobs in Kenya, Recruitment, Employment Job Vacancies In Kenya

Dating Your Boss? The Good, Bad & the Ugly

He may be attractive and give you all the right signals, but dating the boss is a bad idea and a potential career killer. The close proximity actually increases the likelihood of chemistry between colleagues who share similar values and goals, and these common principles make office relationships turn quickly into personal friendships or more.

Jobs in Kenya - Latest Jobs in Kenya, Recruitment, Employment Job Vacancies In Kenya

IFC Senior Sustainable Agribusiness Specialist Job in Nairobi Kenya

Job #: 131707   Title: Senior Sustainable Agribusiness Specialist   Job Stream: Technical Assistance & Advisory Services   Location: Nairobi, Kenya   Closing Date: 09/01/2013     Background / General description:   IFC, a member of the World Bank Group, is the largest global development institution focused on the private sector in developing countries.  We create opportunity for people to escape poverty and improve their lives. We do so by providing financing to help businesses employ more people and supply essential services, by mobilizing capital from others, and by delivering advisory services to ensure sustainable development. IFC’s Sustainable Business Advisory (SBA) teams work with companies to adopt responsible business practices which transform markets and improve people's lives.  We work with a range of industrial sectors including agribusiness, infrastructure, oil, gas, mining, services and manufacturing.

Jobs in Kenya - Latest Jobs in Kenya, Recruitment, Employment Job Vacancies In Kenya

IFC Senior Sustainable Agribusiness Specialist Job in Nairobi Kenya

Job #: 131707   Title: Senior Sustainable Agribusiness Specialist   Job Stream: Technical Assistance & Advisory Services   Location: Nairobi, Kenya   Closing Date: 09/01/2013     Background / General description:   IFC, a member of the World Bank Group, is the largest global development institution focused on the private sector in developing countries.  We create opportunity for people to escape poverty and improve their lives. We do so by providing financing to help businesses employ more people and supply essential services, by mobilizing capital from others, and by delivering advisory services to ensure sustainable development. IFC’s Sustainable Business Advisory (SBA) teams work with companies to adopt responsible business practices which transform markets and improve people's lives.  We work with a range of industrial sectors including agribusiness, infrastructure, oil, gas, mining, services and manufacturing.

Jobs in Kenya - Latest Jobs in Kenya, Recruitment, Employment Job Vacancies In Kenya

Sales Manager Job in Kenya (KShs 80K - 100K)

Our client is in the retail industry and is currently looking for a Sales Manager . Job Role Responsible for obtaining profitable results through the sales team by developing the team through motivation, counselling, skills development and product knowledge development.

Jobs in Kenya - Latest Jobs in Kenya, Recruitment, Employment Job Vacancies In Kenya

Sales Manager Job in Kenya (KShs 80K - 100K)

Our client is in the retail industry and is currently looking for a Sales Manager . Job Role Responsible for obtaining profitable results through the sales team by developing the team through motivation, counselling, skills development and product knowledge development.

Jobs in Kenya - Latest Jobs in Kenya, Recruitment, Employment Job Vacancies In Kenya

Sales Manager Job in Kenya (KShs 80K - 100K)

Our client is in the retail industry and is currently looking for a Sales Manager . Job Role Responsible for obtaining profitable results through the sales team by developing the team through motivation, counselling, skills development and product knowledge development.

Jobs in Kenya - Latest Jobs in Kenya, Recruitment, Employment Job Vacancies In Kenya

Sales Manager Job in Kenya (KShs 80K - 100K)

Our client is in the retail industry and is currently looking for a Sales Manager . Job Role Responsible for obtaining profitable results through the sales team by developing the team through motivation, counselling, skills development and product knowledge development.

Jobs in Kenya - Latest Jobs in Kenya, Recruitment, Employment Job Vacancies In Kenya

Thursday, August 29, 2013

Samaritan’s Purse Program Director / Pilot (Eldoret) and Aviation Logistics Manager Jobs in Kenya

Samaritan’s Purse is a nondenominational evangelical Christian organization providing spiritual and physical aid to hurting people around the world.  Since 1970, Samaritan’s Purse has helped meet needs of people who are victims of war, poverty, natural disasters, disease, and famine with the purpose of sharing God’s love through His Son, Jesus Christ. We are seeking qualified applicants to fill the below positions.   1

Jobs in Kenya - Latest Jobs in Kenya, Recruitment, Employment Job Vacancies In Kenya

Samaritan’s Purse Program Director / Pilot (Eldoret) and Aviation Logistics Manager Jobs in Kenya

Samaritan’s Purse is a nondenominational evangelical Christian organization providing spiritual and physical aid to hurting people around the world.  Since 1970, Samaritan’s Purse has helped meet needs of people who are victims of war, poverty, natural disasters, disease, and famine with the purpose of sharing God’s love through His Son, Jesus Christ. We are seeking qualified applicants to fill the below positions.   1

Jobs in Kenya - Latest Jobs in Kenya, Recruitment, Employment Job Vacancies In Kenya

Samaritan’s Purse Program Director / Pilot (Eldoret) and Aviation Logistics Manager Jobs in Kenya

Samaritan’s Purse is a nondenominational evangelical Christian organization providing spiritual and physical aid to hurting people around the world.  Since 1970, Samaritan’s Purse has helped meet needs of people who are victims of war, poverty, natural disasters, disease, and famine with the purpose of sharing God’s love through His Son, Jesus Christ. We are seeking qualified applicants to fill the below positions.   1

Jobs in Kenya - Latest Jobs in Kenya, Recruitment, Employment Job Vacancies In Kenya

Samaritan’s Purse Program Director / Pilot (Eldoret) and Aviation Logistics Manager Jobs in Kenya

Samaritan’s Purse is a nondenominational evangelical Christian organization providing spiritual and physical aid to hurting people around the world.  Since 1970, Samaritan’s Purse has helped meet needs of people who are victims of war, poverty, natural disasters, disease, and famine with the purpose of sharing God’s love through His Son, Jesus Christ. We are seeking qualified applicants to fill the below positions.   1

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Wednesday, August 28, 2013

Re-advertisement: Drivers and Riders Job in Nairobi, Kenya

Must be between 29-49 years of age. Must have the original driving license (without ‘duplicate’ rubber stamp). Original I.

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Re-advertisement: Drivers and Riders Job in Nairobi, Kenya

Must be between 29-49 years of age. Must have the original driving license (without ‘duplicate’ rubber stamp). Original I.

Jobs in Kenya - Latest Jobs in Kenya, Recruitment, Employment Job Vacancies In Kenya

Re-advertisement: Drivers and Riders Job in Nairobi, Kenya

Must be between 29-49 years of age. Must have the original driving license (without ‘duplicate’ rubber stamp). Original I.

Jobs in Kenya - Latest Jobs in Kenya, Recruitment, Employment Job Vacancies In Kenya

Re-advertisement: Drivers and Riders Job in Nairobi, Kenya

Must be between 29-49 years of age. Must have the original driving license (without ‘duplicate’ rubber stamp). Original I.

Jobs in Kenya - Latest Jobs in Kenya, Recruitment, Employment Job Vacancies In Kenya

Territory Sales Representatives Job in Mombasa, Nakuru and Eastern Kenya

Our client, a large National FMCG Company, is looking for a Territory Sales Representative with above average analytical and sales skills to market and sell their products. Salary KShs 30, 000 plus KShs 15,000 performance incentive and medical cover. Availability: Immediately Responsibilities Keeping in contact with existing customers in person and by phone Making appointments with and meeting new customers Agreeing sales, prices, contracts and payments Meeting sales targets Promoting new products and any special deals Advising customers about delivery schedules and after-sales service Recording orders and sending details to the sales office Giving feedback on sales trends Administer sales documents and reports, especially deals and credit notes.

Jobs in Kenya - Latest Jobs in Kenya, Recruitment, Employment Job Vacancies In Kenya

Territory Sales Representatives Job in Mombasa, Nakuru and Eastern Kenya

Our client, a large National FMCG Company, is looking for a Territory Sales Representative with above average analytical and sales skills to market and sell their products. Salary KShs 30, 000 plus KShs 15,000 performance incentive and medical cover. Availability: Immediately Responsibilities Keeping in contact with existing customers in person and by phone Making appointments with and meeting new customers Agreeing sales, prices, contracts and payments Meeting sales targets Promoting new products and any special deals Advising customers about delivery schedules and after-sales service Recording orders and sending details to the sales office Giving feedback on sales trends Administer sales documents and reports, especially deals and credit notes.

Jobs in Kenya - Latest Jobs in Kenya, Recruitment, Employment Job Vacancies In Kenya

Executive Officer Job in Nairobi, Kenya - Professional Members Association

Our client an association of professional members formed in 1968 with the aim of promoting the Advancement of the Professionalism of Consulting Engineers by associating together for consultation and co-operation amongst those engineers whose work is of a purely consultative character.  Their scope involves all engineering roles and providing facilities for Government, Public Bodies, and Associations.

Jobs in Kenya - Latest Jobs in Kenya, Recruitment, Employment Job Vacancies In Kenya

Executive Officer Job in Nairobi, Kenya - Professional Members Association

Our client an association of professional members formed in 1968 with the aim of promoting the Advancement of the Professionalism of Consulting Engineers by associating together for consultation and co-operation amongst those engineers whose work is of a purely consultative character.  Their scope involves all engineering roles and providing facilities for Government, Public Bodies, and Associations.

Jobs in Kenya - Latest Jobs in Kenya, Recruitment, Employment Job Vacancies In Kenya

Executive Officer Job in Nairobi, Kenya - Professional Members Association

Our client an association of professional members formed in 1968 with the aim of promoting the Advancement of the Professionalism of Consulting Engineers by associating together for consultation and co-operation amongst those engineers whose work is of a purely consultative character.  Their scope involves all engineering roles and providing facilities for Government, Public Bodies, and Associations.

Jobs in Kenya - Latest Jobs in Kenya, Recruitment, Employment Job Vacancies In Kenya

Executive Officer Job in Nairobi, Kenya - Professional Members Association

Our client an association of professional members formed in 1968 with the aim of promoting the Advancement of the Professionalism of Consulting Engineers by associating together for consultation and co-operation amongst those engineers whose work is of a purely consultative character.  Their scope involves all engineering roles and providing facilities for Government, Public Bodies, and Associations.

Jobs in Kenya - Latest Jobs in Kenya, Recruitment, Employment Job Vacancies In Kenya

Tuesday, August 27, 2013

Techno Brain Project Coordinator (Managed Services & Infra Delivery) Job in Nairobi Kenya

Techno Brain, an ISO 9001: 2008 certified & CMMI Level 3 Company, is Africa’s leading custom software application provider.  Techno Brain offers innovative software solutions to Government, NGO, and large Private organizations.  Due to the recent expansions Techno Brain seeks to recruit: Position: Project Coordinator – Managed Services & Infra Delivery   Responsibility:      Set standards for how projects are run Ensure project management standards are followed Gathering of project data and production of information for management review Source of guidance and advice for project managers Managing and facilitating the portfolio management process Creation and maintenance of standards and methods; Centralized archive of lessons learned; Project administration support –facilitation of project web site, special meetings, war room, PM software support, etc; PM consulting and mentoring on methodology, and dealing with exceptions; Providing or arranging PM training. Managing shared methodology, vision and processes; Training and competence development; Offering support for projects, Help Desk service Assistance; Contributing with recommendations to project governance –selection of projects- Contributing with recommendations to project quality assurance Offering support to project owner –support those in charge of portfolio management Preparing/ monitoring the Project Metrics, follow up, status meetings, project reports Capable to run the PMO organization with support from PMs/Delivery Head.

Jobs in Kenya - Latest Jobs in Kenya, Recruitment, Employment Job Vacancies In Kenya

Techno Brain Project Coordinator (Managed Services & Infra Delivery) Job in Nairobi Kenya

Techno Brain, an ISO 9001: 2008 certified & CMMI Level 3 Company, is Africa’s leading custom software application provider.  Techno Brain offers innovative software solutions to Government, NGO, and large Private organizations.  Due to the recent expansions Techno Brain seeks to recruit: Position: Project Coordinator – Managed Services & Infra Delivery   Responsibility:      Set standards for how projects are run Ensure project management standards are followed Gathering of project data and production of information for management review Source of guidance and advice for project managers Managing and facilitating the portfolio management process Creation and maintenance of standards and methods; Centralized archive of lessons learned; Project administration support –facilitation of project web site, special meetings, war room, PM software support, etc; PM consulting and mentoring on methodology, and dealing with exceptions; Providing or arranging PM training. Managing shared methodology, vision and processes; Training and competence development; Offering support for projects, Help Desk service Assistance; Contributing with recommendations to project governance –selection of projects- Contributing with recommendations to project quality assurance Offering support to project owner –support those in charge of portfolio management Preparing/ monitoring the Project Metrics, follow up, status meetings, project reports Capable to run the PMO organization with support from PMs/Delivery Head.

Jobs in Kenya - Latest Jobs in Kenya, Recruitment, Employment Job Vacancies In Kenya

Techno Brain Project Coordinator (Managed Services & Infra Delivery) Job in Nairobi Kenya

Techno Brain, an ISO 9001: 2008 certified & CMMI Level 3 Company, is Africa’s leading custom software application provider.  Techno Brain offers innovative software solutions to Government, NGO, and large Private organizations.  Due to the recent expansions Techno Brain seeks to recruit: Position: Project Coordinator – Managed Services & Infra Delivery   Responsibility:      Set standards for how projects are run Ensure project management standards are followed Gathering of project data and production of information for management review Source of guidance and advice for project managers Managing and facilitating the portfolio management process Creation and maintenance of standards and methods; Centralized archive of lessons learned; Project administration support –facilitation of project web site, special meetings, war room, PM software support, etc; PM consulting and mentoring on methodology, and dealing with exceptions; Providing or arranging PM training. Managing shared methodology, vision and processes; Training and competence development; Offering support for projects, Help Desk service Assistance; Contributing with recommendations to project governance –selection of projects- Contributing with recommendations to project quality assurance Offering support to project owner –support those in charge of portfolio management Preparing/ monitoring the Project Metrics, follow up, status meetings, project reports Capable to run the PMO organization with support from PMs/Delivery Head.

Jobs in Kenya - Latest Jobs in Kenya, Recruitment, Employment Job Vacancies In Kenya

Techno Brain Project Coordinator (Managed Services & Infra Delivery) Job in Nairobi Kenya

Techno Brain, an ISO 9001: 2008 certified & CMMI Level 3 Company, is Africa’s leading custom software application provider.  Techno Brain offers innovative software solutions to Government, NGO, and large Private organizations.  Due to the recent expansions Techno Brain seeks to recruit: Position: Project Coordinator – Managed Services & Infra Delivery   Responsibility:      Set standards for how projects are run Ensure project management standards are followed Gathering of project data and production of information for management review Source of guidance and advice for project managers Managing and facilitating the portfolio management process Creation and maintenance of standards and methods; Centralized archive of lessons learned; Project administration support –facilitation of project web site, special meetings, war room, PM software support, etc; PM consulting and mentoring on methodology, and dealing with exceptions; Providing or arranging PM training. Managing shared methodology, vision and processes; Training and competence development; Offering support for projects, Help Desk service Assistance; Contributing with recommendations to project governance –selection of projects- Contributing with recommendations to project quality assurance Offering support to project owner –support those in charge of portfolio management Preparing/ monitoring the Project Metrics, follow up, status meetings, project reports Capable to run the PMO organization with support from PMs/Delivery Head.

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Save the Children Trainer for Partners in Project Planning and Management, M&E, Proposal Development and Report Writing Job in Nairobi Kenya

Terms of Reference (TOR) for Consultancy for Project Planning and Management, Proposal Development & Report Writing Training for Save the Children Partners Location: Nairobi Number Required: Organisation or Individual Background   Save the Children has been operational in Kenya since 1984, providing support to children through developmental and humanitarian relief programmes delivered both directly and through local partners. Current programming focuses on child protection, child rights governance, education, health, HIV and AIDS, livelihoods, nutrition and WASH.  Save the Children has an operational presence in Dadaab Refugee Camp, Mandera, Meru and Wajir and has a logistics hub in Garissa.  Currently, we have a staff complement of approximately 370 staff and expenditure of approximately US$30 million. With funding from CIDA and in partnership with five local organizations, Save the Children is currently implementing a five year project named Children Lead the Way (CLW).  This participatory child-focused programme focuses on working girls and boys, and children affected by HIV and AIDS with a view of securing their rights to survival, protection, education, health and participation.  Save the children therefore seeks consultancy services for training the project partners and staff in project planning and management, proposal development, M&E and report writing.

Jobs in Kenya - Latest Jobs in Kenya, Recruitment, Employment Job Vacancies In Kenya

Save the Children Trainer for Partners in Project Planning and Management, M&E, Proposal Development and Report Writing Job in Nairobi Kenya

Terms of Reference (TOR) for Consultancy for Project Planning and Management, Proposal Development & Report Writing Training for Save the Children Partners Location: Nairobi Number Required: Organisation or Individual Background   Save the Children has been operational in Kenya since 1984, providing support to children through developmental and humanitarian relief programmes delivered both directly and through local partners. Current programming focuses on child protection, child rights governance, education, health, HIV and AIDS, livelihoods, nutrition and WASH.  Save the Children has an operational presence in Dadaab Refugee Camp, Mandera, Meru and Wajir and has a logistics hub in Garissa.  Currently, we have a staff complement of approximately 370 staff and expenditure of approximately US$30 million. With funding from CIDA and in partnership with five local organizations, Save the Children is currently implementing a five year project named Children Lead the Way (CLW).  This participatory child-focused programme focuses on working girls and boys, and children affected by HIV and AIDS with a view of securing their rights to survival, protection, education, health and participation.  Save the children therefore seeks consultancy services for training the project partners and staff in project planning and management, proposal development, M&E and report writing.

Jobs in Kenya - Latest Jobs in Kenya, Recruitment, Employment Job Vacancies In Kenya

Save the Children Trainer for Partners in Project Planning and Management, M&E, Proposal Development and Report Writing Job in Nairobi Kenya

Terms of Reference (TOR) for Consultancy for Project Planning and Management, Proposal Development & Report Writing Training for Save the Children Partners Location: Nairobi Number Required: Organisation or Individual Background   Save the Children has been operational in Kenya since 1984, providing support to children through developmental and humanitarian relief programmes delivered both directly and through local partners. Current programming focuses on child protection, child rights governance, education, health, HIV and AIDS, livelihoods, nutrition and WASH.  Save the Children has an operational presence in Dadaab Refugee Camp, Mandera, Meru and Wajir and has a logistics hub in Garissa.  Currently, we have a staff complement of approximately 370 staff and expenditure of approximately US$30 million. With funding from CIDA and in partnership with five local organizations, Save the Children is currently implementing a five year project named Children Lead the Way (CLW).  This participatory child-focused programme focuses on working girls and boys, and children affected by HIV and AIDS with a view of securing their rights to survival, protection, education, health and participation.  Save the children therefore seeks consultancy services for training the project partners and staff in project planning and management, proposal development, M&E and report writing.

Jobs in Kenya - Latest Jobs in Kenya, Recruitment, Employment Job Vacancies In Kenya

Save the Children Trainer for Partners in Project Planning and Management, M&E, Proposal Development and Report Writing Job in Nairobi Kenya

Terms of Reference (TOR) for Consultancy for Project Planning and Management, Proposal Development & Report Writing Training for Save the Children Partners Location: Nairobi Number Required: Organisation or Individual Background   Save the Children has been operational in Kenya since 1984, providing support to children through developmental and humanitarian relief programmes delivered both directly and through local partners. Current programming focuses on child protection, child rights governance, education, health, HIV and AIDS, livelihoods, nutrition and WASH.  Save the Children has an operational presence in Dadaab Refugee Camp, Mandera, Meru and Wajir and has a logistics hub in Garissa.  Currently, we have a staff complement of approximately 370 staff and expenditure of approximately US$30 million. With funding from CIDA and in partnership with five local organizations, Save the Children is currently implementing a five year project named Children Lead the Way (CLW).  This participatory child-focused programme focuses on working girls and boys, and children affected by HIV and AIDS with a view of securing their rights to survival, protection, education, health and participation.  Save the children therefore seeks consultancy services for training the project partners and staff in project planning and management, proposal development, M&E and report writing.

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Association of Consulting Engineers of Kenya Executive Officer Job Vacancy

The Association of Consulting Engineers of Kenya (ACEK) Job Title: Executive Officer Purpose : Overall management of all affairs of the Association in accordance with the Constitution and as directed by the Council.   Responsible to: ACEK Council   Responsible for: ACEK Secretariat   Working with: ACEK Council and other stake-holders in the industry   Location: Nairobi, Kenya   Post: Full-time   Other: As defined in our standard contract terms ACEK:   The Association of Consulting Engineers of Kenya (ACEK) was formed in 1968 with the aim of promoting the Advancement of the Professionalism of Consulting Engineers by associating together for consultation and co-operation amongst those engineers whose work is of a purely consultative character.  Their scope involves all engineering roles and providing facilities for Government, Public Bodies, and Associations.  ACEK provides a platform where representatives of Industry and Trade and others confer with consulting engineers as a body and ascertain their collective views.  The Association receives complaints on issues relating to the engineering industry from member firms for action with relevant bodies. It also acts as a public watch-dog on engineering matters.

Jobs in Kenya - Latest Jobs in Kenya, Recruitment, Employment Job Vacancies In Kenya

Techno Brain Project Coordinator (Managed Services & Infra Delivery) Job in Nairobi Kenya

Techno Brain, an ISO 9001: 2008 certified & CMMI Level 3 Company, is Africa’s leading custom software application provider.  Techno Brain offers innovative software solutions to Government, NGO, and large Private organizations.  Due to the recent expansions Techno Brain seeks to recruit: Position: Project Coordinator – Managed Services & Infra Delivery   Responsibility:      Set standards for how projects are run Ensure project management standards are followed Gathering of project data and production of information for management review Source of guidance and advice for project managers Managing and facilitating the portfolio management process Creation and maintenance of standards and methods; Centralized archive of lessons learned; Project administration support –facilitation of project web site, special meetings, war room, PM software support, etc; PM consulting and mentoring on methodology, and dealing with exceptions; Providing or arranging PM training. Managing shared methodology, vision and processes; Training and competence development; Offering support for projects, Help Desk service Assistance; Contributing with recommendations to project governance –selection of projects- Contributing with recommendations to project quality assurance Offering support to project owner –support those in charge of portfolio management Preparing/ monitoring the Project Metrics, follow up, status meetings, project reports Capable to run the PMO organization with support from PMs/Delivery Head.

Jobs in Kenya - Latest Jobs in Kenya, Recruitment, Employment Job Vacancies In Kenya

Techno Brain Project Coordinator (Managed Services & Infra Delivery) Job in Nairobi Kenya

Techno Brain, an ISO 9001: 2008 certified & CMMI Level 3 Company, is Africa’s leading custom software application provider.  Techno Brain offers innovative software solutions to Government, NGO, and large Private organizations.  Due to the recent expansions Techno Brain seeks to recruit: Position: Project Coordinator – Managed Services & Infra Delivery   Responsibility:      Set standards for how projects are run Ensure project management standards are followed Gathering of project data and production of information for management review Source of guidance and advice for project managers Managing and facilitating the portfolio management process Creation and maintenance of standards and methods; Centralized archive of lessons learned; Project administration support –facilitation of project web site, special meetings, war room, PM software support, etc; PM consulting and mentoring on methodology, and dealing with exceptions; Providing or arranging PM training. Managing shared methodology, vision and processes; Training and competence development; Offering support for projects, Help Desk service Assistance; Contributing with recommendations to project governance –selection of projects- Contributing with recommendations to project quality assurance Offering support to project owner –support those in charge of portfolio management Preparing/ monitoring the Project Metrics, follow up, status meetings, project reports Capable to run the PMO organization with support from PMs/Delivery Head.

Jobs in Kenya - Latest Jobs in Kenya, Recruitment, Employment Job Vacancies In Kenya

Techno Brain Project Coordinator (Managed Services & Infra Delivery) Job in Nairobi Kenya

Techno Brain, an ISO 9001: 2008 certified & CMMI Level 3 Company, is Africa’s leading custom software application provider.  Techno Brain offers innovative software solutions to Government, NGO, and large Private organizations.  Due to the recent expansions Techno Brain seeks to recruit: Position: Project Coordinator – Managed Services & Infra Delivery   Responsibility:      Set standards for how projects are run Ensure project management standards are followed Gathering of project data and production of information for management review Source of guidance and advice for project managers Managing and facilitating the portfolio management process Creation and maintenance of standards and methods; Centralized archive of lessons learned; Project administration support –facilitation of project web site, special meetings, war room, PM software support, etc; PM consulting and mentoring on methodology, and dealing with exceptions; Providing or arranging PM training. Managing shared methodology, vision and processes; Training and competence development; Offering support for projects, Help Desk service Assistance; Contributing with recommendations to project governance –selection of projects- Contributing with recommendations to project quality assurance Offering support to project owner –support those in charge of portfolio management Preparing/ monitoring the Project Metrics, follow up, status meetings, project reports Capable to run the PMO organization with support from PMs/Delivery Head.

Jobs in Kenya - Latest Jobs in Kenya, Recruitment, Employment Job Vacancies In Kenya

Techno Brain Project Coordinator (Managed Services & Infra Delivery) Job in Nairobi Kenya

Techno Brain, an ISO 9001: 2008 certified & CMMI Level 3 Company, is Africa’s leading custom software application provider.  Techno Brain offers innovative software solutions to Government, NGO, and large Private organizations.  Due to the recent expansions Techno Brain seeks to recruit: Position: Project Coordinator – Managed Services & Infra Delivery   Responsibility:      Set standards for how projects are run Ensure project management standards are followed Gathering of project data and production of information for management review Source of guidance and advice for project managers Managing and facilitating the portfolio management process Creation and maintenance of standards and methods; Centralized archive of lessons learned; Project administration support –facilitation of project web site, special meetings, war room, PM software support, etc; PM consulting and mentoring on methodology, and dealing with exceptions; Providing or arranging PM training. Managing shared methodology, vision and processes; Training and competence development; Offering support for projects, Help Desk service Assistance; Contributing with recommendations to project governance –selection of projects- Contributing with recommendations to project quality assurance Offering support to project owner –support those in charge of portfolio management Preparing/ monitoring the Project Metrics, follow up, status meetings, project reports Capable to run the PMO organization with support from PMs/Delivery Head.

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Monday, August 26, 2013

Deputy General Manager Job in Kenya

Job Title: Deputy General Manager   Primary Responsibilities   Oversee the day-to-day operations as a company’s deputy general manager.  These operations can include negotiating contracts, such as with vendors or prospective employees, assigning tasks, leading meetings and implementing initiatives handed down by the general manager or executives.  Analyze and implement policies and procedures, oversee short- and long-term business plans and initiatives and help in budgeting activities. Responsibilities & Duties: To ensure that all key operational and financial performance targets are met or exceeded with the full and sustainable exploitation of commercial opportunities

Jobs in Kenya - Latest Jobs in Kenya, Recruitment, Employment Job Vacancies In Kenya

Deputy General Manager Job in Kenya

Job Title: Deputy General Manager   Primary Responsibilities   Oversee the day-to-day operations as a company’s deputy general manager.  These operations can include negotiating contracts, such as with vendors or prospective employees, assigning tasks, leading meetings and implementing initiatives handed down by the general manager or executives.  Analyze and implement policies and procedures, oversee short- and long-term business plans and initiatives and help in budgeting activities. Responsibilities & Duties: To ensure that all key operational and financial performance targets are met or exceeded with the full and sustainable exploitation of commercial opportunities

Jobs in Kenya - Latest Jobs in Kenya, Recruitment, Employment Job Vacancies In Kenya

Deputy General Manager Job in Kenya

Job Title: Deputy General Manager   Primary Responsibilities   Oversee the day-to-day operations as a company’s deputy general manager.  These operations can include negotiating contracts, such as with vendors or prospective employees, assigning tasks, leading meetings and implementing initiatives handed down by the general manager or executives.  Analyze and implement policies and procedures, oversee short- and long-term business plans and initiatives and help in budgeting activities. Responsibilities & Duties: To ensure that all key operational and financial performance targets are met or exceeded with the full and sustainable exploitation of commercial opportunities

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Deputy General Manager Job in Kenya

Job Title: Deputy General Manager   Primary Responsibilities   Oversee the day-to-day operations as a company’s deputy general manager.  These operations can include negotiating contracts, such as with vendors or prospective employees, assigning tasks, leading meetings and implementing initiatives handed down by the general manager or executives.  Analyze and implement policies and procedures, oversee short- and long-term business plans and initiatives and help in budgeting activities. Responsibilities & Duties: To ensure that all key operational and financial performance targets are met or exceeded with the full and sustainable exploitation of commercial opportunities

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Danish Refugee Council HR & Admin Assistant, GBV Project Protection Assistant and Safe Haven Assistant Matron Jobs in Dadaab Kenya

The Danish Refugee Council has been providing relief and development services in the Horn of Africa region since 1997.  The DRC Kenya Program seeks to fill the following positions to be based in Dadaab Refugee Camp. Human Resource & Admin Assistant  Based in Dadaab Refugee Camp  The focus of the role will be to provide support in the various human resource functions and office administration

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Danish Refugee Council HR & Admin Assistant, GBV Project Protection Assistant and Safe Haven Assistant Matron Jobs in Dadaab Kenya

The Danish Refugee Council has been providing relief and development services in the Horn of Africa region since 1997.  The DRC Kenya Program seeks to fill the following positions to be based in Dadaab Refugee Camp. Human Resource & Admin Assistant  Based in Dadaab Refugee Camp  The focus of the role will be to provide support in the various human resource functions and office administration

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Juba Tours & Travel Business Development Manager Job Re-advertisement

Business Development Manager Tours & Travel Re-advertisement Salary: USD 700 + Incentives   Our client is a leading International Travel Operator.  They are looking for a Business Development Manager – South Sudan, Juba. An applicant with extensive experience in International travel, Tourism and/or the hotel industry has an added advantage.

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Juba Tours & Travel Business Development Manager Job Re-advertisement

Business Development Manager Tours & Travel Re-advertisement Salary: USD 700 + Incentives   Our client is a leading International Travel Operator.  They are looking for a Business Development Manager – South Sudan, Juba. An applicant with extensive experience in International travel, Tourism and/or the hotel industry has an added advantage.

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Juba Tours & Travel Business Development Manager Job Re-advertisement

Business Development Manager Tours & Travel Re-advertisement Salary: USD 700 + Incentives   Our client is a leading International Travel Operator.  They are looking for a Business Development Manager – South Sudan, Juba. An applicant with extensive experience in International travel, Tourism and/or the hotel industry has an added advantage.

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Danish Refugee Council HR & Admin Assistant, GBV Project Protection Assistant and Safe Haven Assistant Matron Jobs in Dadaab Kenya

The Danish Refugee Council has been providing relief and development services in the Horn of Africa region since 1997.  The DRC Kenya Program seeks to fill the following positions to be based in Dadaab Refugee Camp. Human Resource & Admin Assistant  Based in Dadaab Refugee Camp  The focus of the role will be to provide support in the various human resource functions and office administration

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Danish Refugee Council HR & Admin Assistant, GBV Project Protection Assistant and Safe Haven Assistant Matron Jobs in Dadaab Kenya

The Danish Refugee Council has been providing relief and development services in the Horn of Africa region since 1997.  The DRC Kenya Program seeks to fill the following positions to be based in Dadaab Refugee Camp. Human Resource & Admin Assistant  Based in Dadaab Refugee Camp  The focus of the role will be to provide support in the various human resource functions and office administration

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Danish Refugee Council HR & Admin Assistant, GBV Project Protection Assistant and Safe Haven Assistant Matron Jobs in Dadaab Kenya

The Danish Refugee Council has been providing relief and development services in the Horn of Africa region since 1997.  The DRC Kenya Program seeks to fill the following positions to be based in Dadaab Refugee Camp. Human Resource & Admin Assistant  Based in Dadaab Refugee Camp  The focus of the role will be to provide support in the various human resource functions and office administration

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Danish Refugee Council HR & Admin Assistant, GBV Project Protection Assistant and Safe Haven Assistant Matron Jobs in Dadaab Kenya

The Danish Refugee Council has been providing relief and development services in the Horn of Africa region since 1997.  The DRC Kenya Program seeks to fill the following positions to be based in Dadaab Refugee Camp. Human Resource & Admin Assistant  Based in Dadaab Refugee Camp  The focus of the role will be to provide support in the various human resource functions and office administration

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Musoni Kenya Risk Manager Career opportunity

Musoni is the world’s first financial institution to exclusively use mobile money.  We aim to be one of the leading providers of mobile microfinance through the use of efficient and seamless technology.   We are looking for a suitable and qualified individual to fill the position of a Risk Manager .  The position will directly report to the Chief Executive Officer.  The position holder will provide risk management inputs in achieving Musoni’s business strategy that will create and deliver shareholder value by examining, evaluating, reporting and recommending improvements on the adequacy and effectiveness of managements risk processes. Specific Roles and Responsibilities Establish an enterprise wide risk management framework and risk strategy which offers a structured, consistent and continuous process across the organization.

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Musoni Kenya Risk Manager Career opportunity

Musoni is the world’s first financial institution to exclusively use mobile money.  We aim to be one of the leading providers of mobile microfinance through the use of efficient and seamless technology.   We are looking for a suitable and qualified individual to fill the position of a Risk Manager .  The position will directly report to the Chief Executive Officer.  The position holder will provide risk management inputs in achieving Musoni’s business strategy that will create and deliver shareholder value by examining, evaluating, reporting and recommending improvements on the adequacy and effectiveness of managements risk processes. Specific Roles and Responsibilities Establish an enterprise wide risk management framework and risk strategy which offers a structured, consistent and continuous process across the organization.

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Musoni Kenya Risk Manager Career opportunity

Musoni is the world’s first financial institution to exclusively use mobile money.  We aim to be one of the leading providers of mobile microfinance through the use of efficient and seamless technology.   We are looking for a suitable and qualified individual to fill the position of a Risk Manager .  The position will directly report to the Chief Executive Officer.  The position holder will provide risk management inputs in achieving Musoni’s business strategy that will create and deliver shareholder value by examining, evaluating, reporting and recommending improvements on the adequacy and effectiveness of managements risk processes. Specific Roles and Responsibilities Establish an enterprise wide risk management framework and risk strategy which offers a structured, consistent and continuous process across the organization.

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Musoni Kenya Risk Manager Career opportunity

Musoni is the world’s first financial institution to exclusively use mobile money.  We aim to be one of the leading providers of mobile microfinance through the use of efficient and seamless technology.   We are looking for a suitable and qualified individual to fill the position of a Risk Manager .  The position will directly report to the Chief Executive Officer.  The position holder will provide risk management inputs in achieving Musoni’s business strategy that will create and deliver shareholder value by examining, evaluating, reporting and recommending improvements on the adequacy and effectiveness of managements risk processes. Specific Roles and Responsibilities Establish an enterprise wide risk management framework and risk strategy which offers a structured, consistent and continuous process across the organization.

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Sunday, August 25, 2013

Head of Corporate Banking Job in Rwanda

Exciting career opportunity   Our client is a full service commercial Bank operating through a wide branch network and service outlets located in major centres across Nigeria, Sub Saharan Africa and the United Kingdom.  It is listed on the Nigerian Stock Exchange and serves its various markets through five business segments namely: Institutional, Commercial, Retail Banking, Transaction Services and Financial Markets.  The Bank strives to deliver sustainable economic growth that is profitable, environmentally responsible and socially relevant; and plans to become Africa’s most respected bank by 2018. Our client is seeking to recruit a high calibre, results oriented, experienced and highly skilled professional from the East African market for the position of Head of Corporate Banking for the Rwanda office

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Head of Corporate Banking Job in Rwanda

Exciting career opportunity   Our client is a full service commercial Bank operating through a wide branch network and service outlets located in major centres across Nigeria, Sub Saharan Africa and the United Kingdom.  It is listed on the Nigerian Stock Exchange and serves its various markets through five business segments namely: Institutional, Commercial, Retail Banking, Transaction Services and Financial Markets.  The Bank strives to deliver sustainable economic growth that is profitable, environmentally responsible and socially relevant; and plans to become Africa’s most respected bank by 2018. Our client is seeking to recruit a high calibre, results oriented, experienced and highly skilled professional from the East African market for the position of Head of Corporate Banking for the Rwanda office

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GVEP International SME Advisor Job in Kampala, Uganda

GVEP International   Job Title: SME Advisor   Reports to: Programme Manager, ESME   Based in: GVEP International Uganda Office, Kampala, Uganda Purpose This is a fixed term 12 month contract to support the Africa Regional Office in implementing the ESME programme under the World Bank-administered Russian Fund.  The fund is for supporting Energy SMEs in Sub-Saharan Africa to strengthen their capacity to provide energy services to poor communities in the SSA region. GVEP International is providing technical assistance, business development services and assistance in accessing finance for SMEs in Kenya, Tanzania, Rwanda, Uganda and Senegal.  Government agencies in these countries also receive funding from the Trust Fund to support SMEs through specific programmes which GVEP International has helped design. In Uganda, GVEP International will work with existing manufactures and distributors of energy efficient cookstoves under the auspices of the World Bank’s African Clean Cooking Energy Solutions (ACCES) program to help them build robust supply chains and increase their market reach in new, underserved areas of Uganda.  The program will build capacity at each level in the value chain, providing business advisory to stove manufacturers, creating new market linkages and distribution outlets and supporting distributors with market development activities to increase sales.  The Role The SME Advisor will be an integral member of the team supporting the implementation of the ESME programme.  The post holder will coordinate the selection of businesses to work with under the program in Uganda and the support that they subsequently receive including technical and business advisory, product testing and development of new supply chains and market outlets.  The role will also involve coordinating with other organisations that are offering support services to stove business particular those under other World Bank funded projects, including the Private Sector Foundation Uganda and the Uganda National Alliance on Clean Cooking.

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GVEP International SME Advisor Job in Kampala, Uganda

GVEP International   Job Title: SME Advisor   Reports to: Programme Manager, ESME   Based in: GVEP International Uganda Office, Kampala, Uganda Purpose This is a fixed term 12 month contract to support the Africa Regional Office in implementing the ESME programme under the World Bank-administered Russian Fund.  The fund is for supporting Energy SMEs in Sub-Saharan Africa to strengthen their capacity to provide energy services to poor communities in the SSA region. GVEP International is providing technical assistance, business development services and assistance in accessing finance for SMEs in Kenya, Tanzania, Rwanda, Uganda and Senegal.  Government agencies in these countries also receive funding from the Trust Fund to support SMEs through specific programmes which GVEP International has helped design. In Uganda, GVEP International will work with existing manufactures and distributors of energy efficient cookstoves under the auspices of the World Bank’s African Clean Cooking Energy Solutions (ACCES) program to help them build robust supply chains and increase their market reach in new, underserved areas of Uganda.  The program will build capacity at each level in the value chain, providing business advisory to stove manufacturers, creating new market linkages and distribution outlets and supporting distributors with market development activities to increase sales.  The Role The SME Advisor will be an integral member of the team supporting the implementation of the ESME programme.  The post holder will coordinate the selection of businesses to work with under the program in Uganda and the support that they subsequently receive including technical and business advisory, product testing and development of new supply chains and market outlets.  The role will also involve coordinating with other organisations that are offering support services to stove business particular those under other World Bank funded projects, including the Private Sector Foundation Uganda and the Uganda National Alliance on Clean Cooking.

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GVEP International SME Advisor Job in Kampala, Uganda

GVEP International   Job Title: SME Advisor   Reports to: Programme Manager, ESME   Based in: GVEP International Uganda Office, Kampala, Uganda Purpose This is a fixed term 12 month contract to support the Africa Regional Office in implementing the ESME programme under the World Bank-administered Russian Fund.  The fund is for supporting Energy SMEs in Sub-Saharan Africa to strengthen their capacity to provide energy services to poor communities in the SSA region. GVEP International is providing technical assistance, business development services and assistance in accessing finance for SMEs in Kenya, Tanzania, Rwanda, Uganda and Senegal.  Government agencies in these countries also receive funding from the Trust Fund to support SMEs through specific programmes which GVEP International has helped design. In Uganda, GVEP International will work with existing manufactures and distributors of energy efficient cookstoves under the auspices of the World Bank’s African Clean Cooking Energy Solutions (ACCES) program to help them build robust supply chains and increase their market reach in new, underserved areas of Uganda.  The program will build capacity at each level in the value chain, providing business advisory to stove manufacturers, creating new market linkages and distribution outlets and supporting distributors with market development activities to increase sales.  The Role The SME Advisor will be an integral member of the team supporting the implementation of the ESME programme.  The post holder will coordinate the selection of businesses to work with under the program in Uganda and the support that they subsequently receive including technical and business advisory, product testing and development of new supply chains and market outlets.  The role will also involve coordinating with other organisations that are offering support services to stove business particular those under other World Bank funded projects, including the Private Sector Foundation Uganda and the Uganda National Alliance on Clean Cooking.

Jobs in Kenya - Latest Jobs in Kenya, Recruitment, Employment Job Vacancies In Kenya

GVEP International SME Advisor Job in Kampala, Uganda

GVEP International   Job Title: SME Advisor   Reports to: Programme Manager, ESME   Based in: GVEP International Uganda Office, Kampala, Uganda Purpose This is a fixed term 12 month contract to support the Africa Regional Office in implementing the ESME programme under the World Bank-administered Russian Fund.  The fund is for supporting Energy SMEs in Sub-Saharan Africa to strengthen their capacity to provide energy services to poor communities in the SSA region. GVEP International is providing technical assistance, business development services and assistance in accessing finance for SMEs in Kenya, Tanzania, Rwanda, Uganda and Senegal.  Government agencies in these countries also receive funding from the Trust Fund to support SMEs through specific programmes which GVEP International has helped design. In Uganda, GVEP International will work with existing manufactures and distributors of energy efficient cookstoves under the auspices of the World Bank’s African Clean Cooking Energy Solutions (ACCES) program to help them build robust supply chains and increase their market reach in new, underserved areas of Uganda.  The program will build capacity at each level in the value chain, providing business advisory to stove manufacturers, creating new market linkages and distribution outlets and supporting distributors with market development activities to increase sales.  The Role The SME Advisor will be an integral member of the team supporting the implementation of the ESME programme.  The post holder will coordinate the selection of businesses to work with under the program in Uganda and the support that they subsequently receive including technical and business advisory, product testing and development of new supply chains and market outlets.  The role will also involve coordinating with other organisations that are offering support services to stove business particular those under other World Bank funded projects, including the Private Sector Foundation Uganda and the Uganda National Alliance on Clean Cooking.

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KCB Service Experience & Compliance Manager Job Vacancy

Service Experience & Compliance Manager Reporting to the Head Of Customer Service, the role holder will be  responsible for the formulation & delivery of the Service Experience Strategy through cross-functional buy-in, direction & development of a fully integrated and seamless customer experience model driven by four channels (retail, phone, email & social media) to improve customer satisfaction and eliminate customer pain points and dissatisfiers. Key Responsibilities Develop & deliver the Customer Experience Strategy through engagement with stakeholders Conceptualizing and enhancing CRM capabilities to capture customer voice, analytics and work flow management for customer resolution and close looping Communication & entrenchment of the Customer Service Charter and Standards across all customer touch-points Together with Stakeholders drive the development of best practice life cycle management  Strategy & Model  for all Customer segments Perform Qualitative analysis (RCA) and report compliance on customer complaint resolution across all business units Drive the implementation of initiatives to improve Customer Experience & Overall Customer Delight Index Drive an overall approach to reducing customer dissatisfaction leading to inactivity by exhausting available avenues to ensure the customers do not churn from the business Single point of contact (SPOC) for all service exceptions Ensure that performance targets are set for the team by defining performance indicators, objectives & assigning tasks to the team Ensure total compliance of all Bank service standards, laid-down procedures/policies; ascertain uniformity in delivery of services whilst identifying all processes that expose the bank to risk

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KCB Service Experience & Compliance Manager Job Vacancy

Service Experience & Compliance Manager Reporting to the Head Of Customer Service, the role holder will be  responsible for the formulation & delivery of the Service Experience Strategy through cross-functional buy-in, direction & development of a fully integrated and seamless customer experience model driven by four channels (retail, phone, email & social media) to improve customer satisfaction and eliminate customer pain points and dissatisfiers. Key Responsibilities Develop & deliver the Customer Experience Strategy through engagement with stakeholders Conceptualizing and enhancing CRM capabilities to capture customer voice, analytics and work flow management for customer resolution and close looping Communication & entrenchment of the Customer Service Charter and Standards across all customer touch-points Together with Stakeholders drive the development of best practice life cycle management  Strategy & Model  for all Customer segments Perform Qualitative analysis (RCA) and report compliance on customer complaint resolution across all business units Drive the implementation of initiatives to improve Customer Experience & Overall Customer Delight Index Drive an overall approach to reducing customer dissatisfaction leading to inactivity by exhausting available avenues to ensure the customers do not churn from the business Single point of contact (SPOC) for all service exceptions Ensure that performance targets are set for the team by defining performance indicators, objectives & assigning tasks to the team Ensure total compliance of all Bank service standards, laid-down procedures/policies; ascertain uniformity in delivery of services whilst identifying all processes that expose the bank to risk

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KCB Service Experience & Compliance Manager Job Vacancy

Service Experience & Compliance Manager Reporting to the Head Of Customer Service, the role holder will be  responsible for the formulation & delivery of the Service Experience Strategy through cross-functional buy-in, direction & development of a fully integrated and seamless customer experience model driven by four channels (retail, phone, email & social media) to improve customer satisfaction and eliminate customer pain points and dissatisfiers. Key Responsibilities Develop & deliver the Customer Experience Strategy through engagement with stakeholders Conceptualizing and enhancing CRM capabilities to capture customer voice, analytics and work flow management for customer resolution and close looping Communication & entrenchment of the Customer Service Charter and Standards across all customer touch-points Together with Stakeholders drive the development of best practice life cycle management  Strategy & Model  for all Customer segments Perform Qualitative analysis (RCA) and report compliance on customer complaint resolution across all business units Drive the implementation of initiatives to improve Customer Experience & Overall Customer Delight Index Drive an overall approach to reducing customer dissatisfaction leading to inactivity by exhausting available avenues to ensure the customers do not churn from the business Single point of contact (SPOC) for all service exceptions Ensure that performance targets are set for the team by defining performance indicators, objectives & assigning tasks to the team Ensure total compliance of all Bank service standards, laid-down procedures/policies; ascertain uniformity in delivery of services whilst identifying all processes that expose the bank to risk

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KCB Service Experience & Compliance Manager Job Vacancy

Service Experience & Compliance Manager Reporting to the Head Of Customer Service, the role holder will be  responsible for the formulation & delivery of the Service Experience Strategy through cross-functional buy-in, direction & development of a fully integrated and seamless customer experience model driven by four channels (retail, phone, email & social media) to improve customer satisfaction and eliminate customer pain points and dissatisfiers. Key Responsibilities Develop & deliver the Customer Experience Strategy through engagement with stakeholders Conceptualizing and enhancing CRM capabilities to capture customer voice, analytics and work flow management for customer resolution and close looping Communication & entrenchment of the Customer Service Charter and Standards across all customer touch-points Together with Stakeholders drive the development of best practice life cycle management  Strategy & Model  for all Customer segments Perform Qualitative analysis (RCA) and report compliance on customer complaint resolution across all business units Drive the implementation of initiatives to improve Customer Experience & Overall Customer Delight Index Drive an overall approach to reducing customer dissatisfaction leading to inactivity by exhausting available avenues to ensure the customers do not churn from the business Single point of contact (SPOC) for all service exceptions Ensure that performance targets are set for the team by defining performance indicators, objectives & assigning tasks to the team Ensure total compliance of all Bank service standards, laid-down procedures/policies; ascertain uniformity in delivery of services whilst identifying all processes that expose the bank to risk

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KCB Service Experience & Compliance Manager Job Vacancy

Service Experience & Compliance Manager Reporting to the Head Of Customer Service, the role holder will be  responsible for the formulation & delivery of the Service Experience Strategy through cross-functional buy-in, direction & development of a fully integrated and seamless customer experience model driven by four channels (retail, phone, email & social media) to improve customer satisfaction and eliminate customer pain points and dissatisfiers. Key Responsibilities Develop & deliver the Customer Experience Strategy through engagement with stakeholders Conceptualizing and enhancing CRM capabilities to capture customer voice, analytics and work flow management for customer resolution and close looping Communication & entrenchment of the Customer Service Charter and Standards across all customer touch-points Together with Stakeholders drive the development of best practice life cycle management  Strategy & Model  for all Customer segments Perform Qualitative analysis (RCA) and report compliance on customer complaint resolution across all business units Drive the implementation of initiatives to improve Customer Experience & Overall Customer Delight Index Drive an overall approach to reducing customer dissatisfaction leading to inactivity by exhausting available avenues to ensure the customers do not churn from the business Single point of contact (SPOC) for all service exceptions Ensure that performance targets are set for the team by defining performance indicators, objectives & assigning tasks to the team Ensure total compliance of all Bank service standards, laid-down procedures/policies; ascertain uniformity in delivery of services whilst identifying all processes that expose the bank to risk

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